24-Hour On-Call Support for Emergencies
Due to inclement weather, we want to assure you that support is available should you experience an emergency. A member of our team will be on call 24 hours a day to assist you during these conditions.
For assistance, please contact: 281-499-5539.
Dear Customer:
Effective immediately (January 22, 2026), our online payment portal for credit cards is temporarily out of service. You can make a check payment by using your checking account. Call the phone payment system at: 855-230-7396 or go online to quailvalleyud.org and go to districts served at the top to locate your district, then click on the online bill pay tab on the page. You may also make a payment at our office location by check, cashier’s check, or money order at: 3134 Cartwright Road Missouri City, Texas 77459 or mailed to: P. O. Box 223763 Dallas, Texas 75222-3763.
Contact the office at: 281-499-5539 if you have any questions. Please bear with us during this temporary outage. We apologize for any inconvenience this may cause.
Sincerely,
Quail Valley Utility District
Customer Service & Billing Department
Through Meadowcreek MUD’s website you can easily find links to the following services:
The Board of Directors of Meadowcreek Utility District approved water and sewer rate increase to be effective July 1, 2025. The district has not increased water and sewer rates since 2018.
The new rate change will be effective on water and sewer bills received after July 31st. The water and sewer rates will increase approximately 12%. The new rates are expected to increase the monthly water and sewer bill for the average single-family home by $4.00 to $9.00 a month.
The increase is due to the inflationary cost of operations, supplies, and materials.
The rate increase does not reflect the TCEQ Fee, Ground Water Reduction Plan Fee (GRP), or Garbage Fees, which are not set by the district.
If you have questions about the rate changes, please contact:
Meadowcreek Utility District
3134 Cartwright Road
Missouri City, Texas 77459
Phone: 281-499-5539
We recently heard from customers who report men and women posing as water utility employees have asked to allow them into in the house to collect “COVID-19” samples or have said they need to check on something in the house.
QUAIL VALLEY UTILITY DISTICT service personnel DO NOT request to check on anything inside the house. Such action is considered, ONLY IF the customer requests our assistance.
QUAIL VALLEY UTILITY DISTRICT service calls are arranged and scheduled in advance. There may be times when service personnel are notifying customers for utility work in the area or responding to calls from passers-by or neighbors, but then the utility employee would arrive in a District marked vehicle, and present identification.
You can call the District’s office at 281-499-5539 to verify employee’s identification. However, call the Police Dept. (911) if in doubt.